Our Integrated Approach
FinQuest Partners is dedicated to providing our bank clients with a significant and sustainable competitive edge in their markets (the “FinQuest Edge”). The key to this competitive advantage is the integration of knowledge disciplines, behavioral skills and practical applications in our proprietary learning and development programs for your professional staff:
- Integration of knowledge disciplines: The knowledge requirements of a strategic relationship banker are substantial. Bankers must develop an understanding of customers, bank products and financial markets, as well as the people and practices of the bank itself. The above chart describes the basic components of our programs and illustrates how we integrate these various disciplines.
- Link #1: Needs to Solutions. Industry, business and corporate finance analysis provide a direct link between the customer’s most pressing business problems and the solution provided by the bank’s product offering.
- Link #2: Solutions to Sales. An understanding of how the bank’s products solve business problems provides a link to the bank’s value proposition and the most effective sales practices.
- These linkages are an important part of the individual components of our programs.
- Integration of technical skills and behaviors: Technical skills are just the starting point for a strategic relationship banker. Intensity and enthusiasm for the job, interpersonal skills (such as communication and negotiations) and personal integrity become increasingly important as bankers approach the top of the Relationship Pyramid. In addition to the technical skills, our programs continually focus on the Optimal Relationship Building mindset which integrates these critical behavioral competencies.
- Integration of practical applications with state-of-the-art thinking: The professional staff of FinQuest Partners consists of seasoned veterans from the financial community. All of our instructors are practitioners with decades of experience as both corporate professionals and bankers. Our instructors constantly keep abreast of changes in their field and bring a healthy mix of “war stories” and new thinking to all of our programs.